Privacy Policy

Last updated: October 2026

This Privacy Policy explains how Jiangsu Yuantong Electric Co., Ltd. (“Yuantong”, “we”, “us”) collects, uses and protects personal information when you visit yuantongelectric.com or contact us about our transformers and power distribution products.

Who We Are

Jiangsu Yuantong Electric Co., Ltd. is a transformer manufacturer located at No. 68 Xiyuan Avenue, Hai’an Industrial Park, Hai’an, Jiangsu, China. We are responsible for the personal information collected through this website.

Information We Collect

We only collect information that you choose to give us, or that is collected automatically when you use the website:

Inquiry and quote forms: your name, email address, phone or WhatsApp number, company name, country, and the details of your project or product requirements.
Email and WhatsApp: any information you include when you contact us directly.
Technical data: your IP address, browser type, device type, pages visited and time on site, collected through cookies and similar technologies.

We do not intentionally collect sensitive personal information, and we do not knowingly collect information from children.

How We Use Your Information

Reply to your inquiry and prepare quotations, technical proposals and documents.
Communicate with you about orders, production, shipping and after-sales service.
Send product or company updates, only if you have asked to receive them.
Improve our website, products and customer service.
Meet legal, tax and export documentation requirements.

Cookies and Analytics

Our website uses cookies to keep it working properly and to understand how visitors use it. We may use analytics tools such as Google Analytics, which collect anonymous usage statistics. You can block or delete cookies in your browser settings; some parts of the website may not work fully if you do.

How We Share Your Information

We do not sell or rent your personal information. We share it only when needed to serve you:

With our own sales, engineering and logistics staff who handle your inquiry or order.
With service providers that help us operate the website, email and communication tools, under confidentiality obligations.
With freight forwarders, inspection agencies and banks when needed to complete an order you have placed.
With authorities when required by law.

International Data Transfers

We are based in China and serve customers worldwide. Information you send us may be stored and processed in China or in other countries where our service providers operate. We take reasonable steps to protect your information wherever it is processed.

How Long We Keep Your Information

We keep inquiry and customer information for as long as needed to respond to you, complete orders and provide after-sales service, and to meet legal and accounting obligations. When it is no longer needed, we delete it or make it anonymous.

How We Protect Your Information

We use reasonable technical and organizational measures to protect your personal information, including secure website connections (HTTPS) and restricted access to customer records. No method of transmission over the internet is completely secure, but we work to protect your data.

Your Rights

Depending on where you are located, you may have the right to:

Ask for a copy of the personal information we hold about you.
Ask us to correct or update your information.
Ask us to delete your information.
Object to or withdraw consent for marketing communications at any time.

To make a request, contact us using the details below. We will reply within a reasonable time.

Third-Party Links

Our website may link to other websites, such as YouTube. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last changed.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Company: Jiangsu Yuantong Electric Co., Ltd.
Address: No. 68 Xiyuan Avenue, Hai’an Industrial Park, Hai’an, Jiangsu, China
Email: tomhardy@jsytelectric.com / Trey@jsytelectric.com
WhatsApp: +86 13585185409